1. What is a customized illustration?
All of our customized products are tailor made to satisfy the unique requirements of your occasion. Whether it’s a wedding gift, birthday gift or just because, we use details provided by you to create an original hand drawing.
2. How long does it take to get an illustration done?
It depends. If it’s a single person, it can be done in as little as a couple of days. If it’s a 24-page book, it’s a 6-8 week turnaround. Please contact us with your project and we will give you a more accurate estimate.
3. How do I buy Drawn for You products?
You can purchase custom prints, books or ready-made cards on the shop page or simply by sending an email to hey@drawnforyou to get started.
4. What if I want an illustration but not sure I want a book, a print or a customized set of cards?
That is no problem. Give us a call at 415-225-3262 and we can help brainstorm the perfect product for you, whether it's a custom illustrated beer cozy or a flag. Just let us know what you have in mind!
5. After buying my customized product, what happens next?
We will get in touch with you to take down details of your specific project, whether it’s a print or a book or both. Every project is different and this is where we find out more about the person you want illustrated: their likes, dislikes, quirks, etc. Please expect to be on the phone for about 30 minutes.
In addition to the phone consultation, you will be asked to provide photographs and any additional information that would enrich the final product. For example, if the little boy you’d like illustrated loves spaghetti, let us know! Or your best friend is obsessed with pickled tomatoes, that’s a great detail. We love to incorporate these personal touches into our custom prints.
Once we have the information we need, we create a comp and ask you to fact check and approve the design. You are entitled to two rounds of revision. Changes beyond the second round of revisions will carry an additional fee of $25 per round.
6. I just purchased an 8×10 print. Would it be possible to get other printed products featuring the same image?
Absolutely! Once we have an illustration created, we can create all kinds of pieces at a low additional cost. Please contact us for a price quote.
7. Are the prints shipped with a frame?
No, all artwork is the 8x10 print only. If you'd like your artwork shipped with a frame included, it will be ad additional $25 plus the cost of shipping.
8. What payments do you accept?
We currently only accept PayPal. But don’t worry if you don’t have a PayPal account. Contact us and we’ll work something out.
9. How is my item sent?
Typically, orders are processed within 2–3 business days. We ship items through the U.S. Postal Service for a $10 flat rate. If you require priority shipping, FedEx or UPS can be arranged (standard shipping rates apply). Please contact us if you have any questions about your order. And yes, international orders are accepted for a flat rate of $25—please expect longer delivery times.
10. Do you ship international orders?
You bet! Please note we charge a flat rate of $25 for all international orders.
11. I want to order a set of ready-made greeting cards but would like to mix and match the designs. Is that possible?
It sure is. Just let us know which cards you’d like and the quantity.
Still have questions?